WAITRON (FIXED TERM)

  • Application Deadline: 31 July 2026
  • Hotel/Restaurant: The Plettenberg
  • Department: Restaurant
  • Location: Plettenberg Bay, Garden Route, Western Cape, South Africa

Job Summary

Delivering quality service to restaurant guests. Taking customer orders and delivering food and beverages. Making menu recommendations, answering questions and sharing additional information with guests.

Minimum Experience or Qualification

  • Grade 12.
  • 2 years' experience in a 5-star hotel restaurant or similar environment.
  • Good understanding of the micros point of sale system.
  • Must be motivated, enthusiastic, and energetic.
  • Must be a team player, with a positive attitude.
  • Must be willing to work shifts.
  • Must be able to work under pressure.

Key Performance Objective

  • Deliver checks and collect bill payments,
  • Greet and escort guests to their tables,
  • Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)
  • Take accurate food and drinks orders, using a POS ordering software (Micros System),
  • Communicate order details to the kitchen staff,
  • Serve food and drinks,
  • Check dishes and kitchenware for cleanliness and presentation and report any problems,
  • Arrange table settings and maintain a tidy dining area,
  • Carry dirty plates, glasses, and silverware to kitchen for cleaning,
  • Meet with Management to review changes on menu and service specifications for reservations,
  • Ensure that your assigned section is never left unattended,
  • Effective communication with Management, guests, and fellow employees whilst on the floor.
  • Follow the correct sequence of service as per the company’s standards.

Application

Applications for this position close on Friday, 31st July 2026.

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