OUR TEAM

Carries overall
responsibility for
company performance

Jacqui Elliott

CEO

About Jacqui

Jacqui is a South African hospitality veteran who started her illustrious career back in 1984. After working her way up the career ladder, she joined Southern Sun in 1993 as Deputy General Manager in Pretoria and held the same position at The Elangeni Hotel, Durban. After 10 years with Southern Sun, during which time she was promoted to General Manager and ran a property in Sandton, Jacqui moved to Dubai to work for Le Meridien Mina Seyahi Beach Resort & Marina as Director of Operations. In 2005 she returned to Southern Sun, as GM for Intercontinental Kigali and Kivu Sun Hotel in Rwanda.

In April 2006 she was however drawn back to Dubai, this time as GM for the pre-opening of Al Manzil Hotel and Qamardeen Hotel. She stayed on to oversee the pre-opening and overall operation of the Holiday Inn Express Brand of Hotels in the Middle East and moved to Cape Town in July 2009 for the pre-opening of the Coral Cape Town (now Hilton Cape Town). From 2010 – 2014 she was Operations Director for extrabold Hotel Management Company, where she was responsible for nine properties within Southern Africa.

Jacqui joined The Collection by Liz McGrath as Chief Executive Officer in May 2014. Reporting directly to the board, she carries responsibility for the group’s three hotels and overall company performance. Not only does Jacqui bring vast experience to the collection, she also shows excellent leadership qualities, outstanding communication skills, a dynamic personality and a keen sense of humour.

In charge of business
optimisation for
all three hotels

Nicky Heinrich

BUSINESS DEVELOPMENT MANAGER businessdev@collectionmcgrath.com

About Nicky

Nicky joined The Collection by Liz McGrath in 2016, following four years as Commercial Sales Manager at the Taj Cape Town. Having been in the industry for over 13 years, she brings with her a wealth of business accumen – prior to the Taj, from 2010 – 2012, she looked after international tour operators and the sales team at Village & Life.

As Business Development Manager for The Collection, Nicky oversees the Trade Sales, Marketing, PR and E-commerce functions of the business. She sees herself as tenacious and a great problem-solver, and loves that she gets to connect with people from all walks of life.

Group Chef of
The Collection by Liz McGrath’s
four restaurants

Peter Templehoff

GROUP CHEF

About Peter

Trained in South Africa and the kitchens of Quo Vadis, Zafferano and Hambleton Hall in the UK, Peter Tempelhoff brings with him a vast amount of culinary expertise.

Upon his return to the Cape, Peter guided The Restaurant at Grande Provence into the Eat Out Top 10 list, before joining The Collection by Liz McGrath as Group Chef in 2008 – heading up four restaurants at three five-star Relais and Châteaux hotels. Peter successfully relaunched the Greenhouse restaurant at The Cellars-Hohenort in September 2015, and in October 2016 opened Origins at The Marine in Hermanus.

At the heart of his food philosophy lies the continuous exploration and re-imagination of South African food - lending distinctive, memorable personalities to each of The Collection’s restaurants, without overcomplicating matters in the process.

Peter has won numerous awards throughout his career, including ‘London Top Table’ (ES Magazine, UK, 2005), ‘Sunday Times Chef of the Year 2007’, ‘Franschhoek Life Chef of 2007’, ‘Relais & Châteaux Grand Chef’ and ‘Relais & Châteaux Future Leader in the field of cuisine’ in 2011.

With Peter at its helm, Greenhouse has ranked as one of the Top 10 Restaurants in the country by the prestigious ‘Eat Out Mercedes-Benz Restaurant Awards’ for eight years running.

Optimises revenue
across all
properties

Ariana van der Merwe

REVENUE MANAGER reservations@collectionmcgrath.com

About Ariana

Ariana started her hospitality career in the UK, working as a Reception Supervisor for a Ramada hotel in Surrey. Upon her return to South Africa in 2007, she was hired as Reservations Manager by the Protea Hotel Wilderness. She then moved to The Rex Hotel in Knysna as Front Office Manager, before joining The Collection as Reservationist in 2010. She was subsequently promoted twice, first to Group Reservations Manager in 2012, and then Group Revenue Manager in 2015. Passionate about her work, Ariana implements and executes revenue management strategies and best practice processes – while successfully dealing with potential challenges along the way.

Ensures the smooth and
efficient running of operations
in the reservations department

Robyn-Leigh Roscher

RESERVATIONS MANAGER reservations4@collectionmcgrath.com

About Robyn

Robyn-Leigh started her career at the Crowne Plaza in Dubai in 2002, before travelling the world aboard Oceana Cruise Lines. In 2008 she became Lodge Manager for Fallsway Lodge & Islands of Siankaba in Zambia. Having returned to South Africa in 2013, she first worked at Izulu Boutique Hotel in Ballito, before moving to Red Carnation properties The Twelve Apostles in Cape Town and Bushmans Kloof in the Cederberg as Reservations Manager. She joined The Collection in October 2016. A great team leader, Robyn-Leigh says that her role is about building lasting relationships with travel agents, tour operators, guests and the teams at each property.

Responsible for the growth
and development of the
company and its staff

Kholiswa Menemene

HUMAN RESOURCES MANAGER hr@collectionmcgrath.com

About Kholiswa

Kholiswa has been in the industry for over 13 years, in prolific positions such as HR Manager for Spier from 2006 – 2010, and HR Consultant for EDUCO Africa in 2011. Prior to joining the Collection by Liz McGrath family in April 2016, she was an ER Specialist for Sun International.

In her current role as Group Human Resources Manager she guides and assists leaders and management in attaining best practice status, whilst committing to the ongoing growth and full development of staff. Calm with exceptional listening skills, Kholiswe is passionate about sustainable business practice, communities, growth and the development of staff.